COVID-19 Resource Center

At Towne Insurance, we want you to know that we are committed to doing everything we can to assist you with your insurance needs during these challenging times. While following state and federal guidelines, we are focusing all of our resources to ensure that we can continue to bring you all of the insurance services you count on from us.
As we navigate through this unprecedented time, we are here for you. Do not hesitate to reach out to your Towne Insurance agent with questions or to discuss your insurance needs. We will continue to update this page with new information and changes we may have to implement to our branch schedules. 

We are proud to be your partner, and are grateful for your business and your trust in us. 


Towne Insurance is open for business and here to serve you. Our agents are working remotely and available by phone or email. Office locations are open by appointment, so please call your agent or one of our locations for assistance.

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TowneBank Loan Options

Personal Loan Assistance for Our Members 

TowneBank is actively working to assist both our personal and business members who may be experiencing an urgent financial hardship as a result of COVID-19. We may be able to offer additional accommodations, so we encourage our members to call their local office. We will continue to update this resource page as additional information becomes available.

Business Loan Assistance for Our Members 

The Coronavirus Aid, Relief, and Economic Security Act, or the CARES Act, was signed into law on March 27, 2020 as a response to the COVID-19 pandemic.  This bill contains many provisions to address financial hardships individuals and businesses are facing during this difficult time.

Two government loan options are available that may be of interest to our business members: 

Economic Injury Disaster Loan (EIDL)

A low-interest loan program available directly from the Small Business Administration (SBA). 

  • To learn more or apply, please visit the SBA disaster loan website.  
  • This program is available now only through the SBA for members who want to take advantage of it.

Paycheck Protection Program (PPP)

Designed to assist businesses with fewer than 500 employees. 

  • Applications for this loan program will be available starting April 3 through TowneBank and other financial institutions.
  • Implementation and application processes are still being finalized by the federal government, but once final details are released, we are prepared to help our business members apply for these loans.

Bankers at TowneBank have information on these program options and can also walk you through the full suite of lending options typically available to business members. If you need more information, please contact your local banker.

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Additional Resources


COVID-19 information from CDC as some communities re-open:

COVID-19 information for the states we serve:

VA Bureau of Insurance
NC Department of Insurance
SC Department of Insurance

COVID-19 information from some of our insurance carrier partners:

The Hanover Insurance Group
The Cincinnati Insurance Companies
Nationwide Insurance
Liberty Mutual Insurance
CNA Insurance
Auto-Owners Insurance

COVID-19 information from our benefits partners: