Business Insurance Claims
When you have a claim and need fast and fair service, we work with you to make that happen.
The sooner your insurance company knows about the accident, the sooner they can start working to resolve your claim. Please refer to your policy for specific instructions on how to report a claim.
Report an On-the-Job Injury Involving Workers' Compensation
When urgent, please report directly to your insurance carrier. The employer's responsibility is to report an on-the-job injury as soon as possible and to direct the employee to the proper medical care. Many injuries benefit from prompt medical care.
If the claim involves a fatality or hospitalization, be sure to file required OSHA reports: 800-321-6742 (OSHA)
When Reporting a Fatality or Severe Injury
- All employers are required to notify OSHA when an employee is killed on the job or suffers a work-related hospitalization, amputation, or loss of an eye.
- A fatality must be reported within 8 hours.
- An in-patient hopsitalization, amputation, or eye loss must be reported within 24 hours.
To Make a Report
- Call the nearest OSHA office
- Call the OSHA 24-hour hotline at 800-321-6742
- Report online
Be Prepared to Supply to OSHA:
- Business Name
- Names of affected employees
- Location and time of the incident
- A brief description of the incident
- Contact person and phone number
Report a Loss Involving Your Commercial Auto, Property, or Liability
During normal business hours (M-F 8:30AM - 4:30PM):
Towne Insurance Claims Department
Phone: 833-563-1429
Email: Claims@TowneInsurance.com
Claims emergencies or outside of business hours: Please report directly to your insurance company.